• Patient & Visitor Guide

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    Walk through the surgery experience at Porter Adventist Hospital.
  • Your visit is good medicine.

    The touch of a familiar hand and a friendly smile can bring joy, ease pain and help healing. To help ensure that your visit is supportive of your loved one’s care, please come during these times:

    General visiting hours

    11:00 am – 8:30 pm
    Tel. 303-778-1955

    Intensive Care Unit (ICU) visiting hours

    We welcome two family members at a time to visit 20 minutes before the hour. Please, note that to enhance the quality of care during shift changes, visitors are not allowed from 6:30 am - 8:30 am and 6:30 pm - 8:30 pm. Thank you for your understanding.

    Nurse’s station Critical Care 2 West: (Rooms 2201 – 2218)* 303-778-5871

    Nurse’s station Critical Care 2 North: (Rooms 2110 – 2122)* 303-778-5622

    *Please limit calls to one family spokesperson so our nurses can have more time to be with patients. Thanks for your understanding. The spokesperson will need to give the last four digits of the patient’s medical record to the nurse in order to receive information.

    One South visiting hours

    Monday - Friday, 5:00 - 7:00 pm
    Saturday, Sunday, 1:00 - 7:00 pm
    Tel. 303-778-1955

    Amenities for your comfort

    We welcome you to Porter Adventist Hospital and invite you to use the full array of services and products we offer for your comfort. If you don’t see what you need, please call Information at 303-778-1955 so we can serve you.

    Wireless Internet Access
    Valet & Garage Parking
    Rosewood Cafe
    Deli
    Espresso Cart
    Gift Shop
    Centura Health Pharmacy at Porter
    Newspaper Kiosks
    Vending Machines

    Wireless Internet Access

    Porter Hospital now offers complimentary wireless Internet access for guests and visitors. Simply bring your laptop, PDA, or other wireless-enabled device with you to one of these facilities and connect using your wireless network card. Learn more.

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    Valet Parking

    Free valet parking is available at the main hospital entrance. You can get to both buildings by entering the main driveway from Downing St., between Harvard and Yale St. See the campus map for the exact location.

    Hours:
    Monday - Friday  6:00 a.m. - 7:00 p.m., Closed on weekends.

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    Parking Garage

    Free parking is available around the clock in a covered garage by the main hospital entrance. You can get to the garage by entering the main driveway from Downing St., between Harvard and Yale St. See the campus map  for the exact location.

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    South Downing  Cafe

    Located on the first floor of the hospital, the café offers vegetarian entrees, grilled items, a daily special, a tempting salad bar and plenty of options for a healthy snack when you just want a quick, little bite.

    Monday - Friday

    Breakfast:   6:45 a.m. – 10:30 a.m.
    Lunch:       11 a.m. – 1:30 p.m.
    Snacks:       1:30 p.m. – 4:00 p.m.

    Saturday – Sunday

    Breakfast: 6:45 a.m. - 10:30 a.m. 
    Lunch: 11 a.m. – 2:00 p.m. 
    Snacks: 3:00 p.m. – 4:00 p.m.

    Closed:       6:30 – 7 p.m.
    Night Service: 7  – 11 p.m.

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    Bistro 2525

    Located next to the South Downing  Cafe on the first floor, you can get pastries, specialty coffee drinks, teas, breakfast, freshly made entree salads and a wide selection of paninis and sandwiches

    Hours: 

    Monday – Friday
    6 a.m. – 11 p.m., Closed on weekends & holidays.

    Room Service

    The room service menu offering proves breakfast, lunch and dinner from 7:00 am – 7:30 pm.



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    Gift Shop - 303-778-5867

    Located on the first floor, you can purchase special occasion gifts, unique offerings from local artisans, sundries, floral arrangements and other items.

    Hours: 
    Monday – Thursday
    9 a.m. – 8 p.m.
    Friday 9 a.m. - 4 p.m.
    Saturday - Closed for Sabbath
    Sunday
    noon – 4 p.m.

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    Centura Health Pharmacy at Porter - 303-778-2427

    The pharmacy is located on the ground floor of the Medical Plaza Building (2535 S. Downing St.), just across the breezeway from the hospital. Exit the first floor by the gift shop to go to the pharmacy.

    Hours:
    Monday – Friday 9:00 a.m. – 5:00 p.m.    Closed Daily for Lunch 1:00 p.m - 1:30 p.m.
    Closed weekend and holidays.
    Tel. 303-778-2427

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    Newspaper Kiosks

    The Denver Post, USA Today, New York Times and Wall Street Journal  are sold in the Gift Shop which is located on the first floor of the Hospital.  Our volunteer staff is happy to bring a newspaper to patients who request it. 



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    Vending Machines

    Vending machines can be found in these locations:

    • Emergency Room Waiting Room
    • Surgical/Critical Care Waiting Room
    • Rosewood Café, past the dining room on the right

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    From stitches to surgery, when someone you love is in the hospital, you want to know the news. We’ll gladly help you get connected. Please call the main hospital and our receptionist will transfer you to the appropriate place.

    Main hospital: 303-778-1955

    If you have family members who are waiting in the surgical/ICU waiting room, you may call that number directly, and the volunteer at the desk will put one of your family members on the phone.

    Surgical/Intensive Care Waiting Room: 303-778-5696

    Nurse’s station Critical Care 2 West
       (Rooms 2201-2218)*303-778-5871

    Nurse’s station Critical Care 2 North
       (Rooms 2110 – 2122)* 303-778-5622

    *Please limit calls to one family spokesperson so our nurses can have more time to be with patients. Thanks for your understanding. The spokesperson will need to give the last four digits of the patient’s medical record to the nurse in order to receive information.

    Getting specific medical information

    We want to keep you informed as much as possible. The Health Information Portability and Accountability Act (HIPAA) Privacy Rule protects the privacy of personal health information so caregivers are limited in the information they can give, unless the patient, the patient’s legal guardian or legal representative has authorized the doctor(s) and staff members to provide specific information.

    We know it can be frustrating when you can’t get the medical information you’d like to have so we encourage you and your family talk about this prior to coming to the hospital. If the patient consents to sharing the information, there must be written authorization in the chart.

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